Video Conferencing Services

Our video conference rooms offer you state of the art technology in a comfortable, air conditioned setting.

For your convenience, we have coffee and bottled water available, as well asphones and a fax/copier.

To inquire about our conference room, please contact Sam Anderson, in our Presentation Services Division at 207-775-1671.

Important: Headlight's Video Conference Rooms are available by reservation only. Please contact us to check availability.

ISDN or Internet (IP)

We have the capability to conference by either ISDN or IP.

ISDN uses traditional phone lines to transmit video, voice and text. The quality of ISDN is like watching regular television.

IP video conferencing over the internet does not have the same quality as ISDN for a variety of reasons. As a result, we cannot guarantee the connection quality of an IP call. Please feel free to call us, and we can explain the difference in detail.

Terms of Use

Conference Time

The time booked will be the time charged. There is a one-hour minimum charge for conferences scheduled to occur between (6am and 9pm, Monday through Friday). There is a two-hour minimum charge for conferences scheduled to occur late night, on weekends, or on holidays.

After the minimum charge, the room is billed in 15-minute increments.

Cancellations

If a video conference is cancelled less than 24 hours prior to it's scheduled start time, the client will be charged for the entire time reserved. If more than 24 hours notice is given, the client will be charged a $25.00 set-up fee only.

Videoconferencing Terminology

Here are some terms you may find useful.

Far End or Near End

This refers to the "far end" or "near end" in a video conference. In other words, the site at which you are located is the "near end" and the site with which you are communicating with is the "far end."

IP

IP stands for Internet Protocol. Video conferencing over the Internet uses IP standards.

ISDN

ISDN, or Integrated Services Digital Network, is a digital network over traditional phone lines. The quality of ISDN video and Audio is superior to IP based video conferencing.