Video Conferencing Services

Our video conference center offers you state of the art technology in a comfortable, air conditioned setting.

For your convenience, we have coffee and bottled water available, phones and a fax/copier.

To inquire about our conference room, please contact Sam Anderson, our Rentals Division, or you can call us at 207-775-1671.

To locate our Video Conference Room, see our Directions page.

If you would like to fill out our Video Conferencing Reservation form, you can find it in our Resource Center. Important: You must call our offices to reserve the block of time for your conference and to ensure that we have it available to you. We cannot accept this registration form if you haven't called us.

If you would like to purchase a video conferencing unit, please see our Sales section for details on contacting our sales representatives.

ISDN or Internet (IP)

We have the capability to conference by either ISDN or IP.

ISDN uses traditional phone lines to transmit video, voice and text. The quality of ISDN is like watching regular television.

IP video conferencing does not have the quality of ISDN due to a variety of reasons. As a result, we cannot guarantee the connection quality of an IP call. Please feel free to call us and we can explain the difference in detail.

Terms of Use

Conference Time

The time booked will be the time charged. There is a one-hour minimum charge during the following hours (6am - 9pm, Monday through Friday). There is a two-hour minimum charge during late night, weekends and holidays.

After the minimum charge, the room is billed in 15-minute increments.

Cancellations

Cancellations within 24 hours of a scheduled conference will be charged the full amount of the conference. Cancellations with more than 24 hours notice will be charged the setup fee only.

Videoconferencing Terminology

Here are some terms you may find useful.

Far End or Near End

This refers to the "far end" or "near end" in a video conference. In other words, the site at which you are located is the "near end" and the site which you are communicating with is the "far end."

IP

IP stands for Internet Protocol. Video conferencing over the Internet uses IP standards.

ISDN

ISDN, or Integrated Services Digital Network, is a digital network over traditional phone lines. The quality of ISDN video and voice is far superior to IP based video conferencing.